The impact of both good and bad communication in the workplace is noteworthy: The U.S. Joint Commission for Hospital Accreditation reported, “Communications failures are the leading causes of inadvertent patient harm,” being the primary reason in over 70% of cases. Slaw, a Canadian on-line legal publication, reports that 40% of malpractice claims against real estate…
I wrote in my February blog post about how accepting feedback is essential to developing as a leader. In fact, leaders who ask for feedback are more effective than those who don’t. However, we may not be so keen on giving or receiving feedback – it is a common area of discomfort. So I appreciate…